QC Fast Facts


Founded in 1984 and headquartered in Overland Park, KS, QC Holdings provides short-term consumer loans or payday loans for middle-income, working individuals in the United States.

  • 1,579 employees; 112 at the company's Overland Park headquarters
  • 466 branch offices in 23 states as of January 2013
  • 2012 revenue: $180 million

Customer Profile

  • All customers have checking accounts and jobs or steady incomes
  • 25 percent have annual incomes of more than $50,000; 77 percent have annual incomes of more than $25,000
  • 64 percent have children; 68 percent are under 45 years of age
  • 94 percent have a high school diploma; 20 percent have a college degree

Products

  • Small, short-term loans averaging about $300 for two-week terms
  • Cost averages $17 per $100 borrowed
  • Longer-term installment and auto equity loans
  • Check-cashing services, title loans, money transfers and money orders

Competitive Credit Products

  • $100 bounced check with $48 insufficient funds/merchant fees equals 1,251 percent APR
  • $100 credit card balance with $26 late fee equals 678 percent APR
  • $100 utility bill with $50 late/reconnect fees equals 1,304 percent APR

Industry

  • Approximately 23,000 locations nationally
  • More than 50,000 employees earning $2 billion per year
  • Served more than 19 million households in 2012
  • $48.7 billion in transaction volume generating $9.3 billion in fees in 2012
  • The Community Financial Services Association (CFSA) represents more than half of the industry and supports laws and regulations with substantive consumer protections

Regulation

  • Regulated in 33 states, up from six in 1996
  • Applicable Federal regulations include TILA (Truth In Lending Act), FCRA (Fair Credit Reporting Act), FDCPA (Fair Debt Collections Practices Act), Privacy or GLBA (Graham-Leach-Bliley Act), ECOA (Equal Credit Opportunity Act), BSA/AML (Bank Secrecy Act/Anti-Money Laundering), OFAC (Office of Foreign Assets Control)